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Welcome to the Office of Real Estate Appraisers of the State of California

Customer Survey

The Business Transportation and Housing Agency and the Office of Real Estate Appraisers would like to provide you with the best possible service and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below. Thank you for responding.

What was the nature of your contact with us?

Experience with Staff

Statements	Check As Appropriate
Statements	Strongly Agree	Agree	Disagree	Strongly Disagree	No Comment or N/A
Staff was courteous and helpful
Staff provided complete, accurate information to you
A timely response was provided
My overall experience was positive

Please complete the section below if your contact with us involved permitting / licensing / registration assistance

Statements	Check As Appropriate
Statements	Strongly Agree	Agree	Disagree	Strongly Disagree	No Comment or N/A
The regulations were understandable
The application instructions and forms were understandable
The permit / license / registration terms and conditions were understandable
The Real Estate Appraiser Licensing Handbook was understandable

Additional Comments

Please indicate the name(s) of any staff person you would like to commend:

Comments:

If you feel we fell short in meeting your service expectations, please describe the situation, including name of the staff person involved and the date the incident occurred.

As a result of your experience with us, what service-related improvements can you recommend?

Optional

Name:
Email:
Daytime Phone:
Street:
City:
State:
Zip:

If you would prefer to print out this survey form and mail it directly to the department, please mail to:

Jim Martin, Director
Office of Real Estate Appraisers
1102 Q St., Ste. 4100
Sacramento, CA 95811

State of California, Business, Transportation and Housing Agency